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MuseIQ

A gamified music platform that pays rising artists for every validation from listeners.

Duration
4 months
Research to developer handoff
Role
Product designer
Team size
6 people
1 PM, 4 engineers, 1 designer
Platform
Mobile app
Industry
Music
Location
Remote
MuseIQ overview
Results

Results & impact.

Results from launch and the first months of listener activity.

  • $150KFunding securedRaised for MuseIQ
  • 12KActive listenersIn the first three months
  • 40%Validation rateListeners who back at least one track
  • 2xArtist sign-upsCompared with the beta
  • 68%Monthly retentionListeners returning each month
Problem

Where it started.

MuseIQ is a music platform for rising artists. Listeners discover new music and validate the tracks they back; each validation pays the artist, and payouts arrive monthly. The goal was a fair, direct and predictable income for artists, and a more active way for listeners to support them.

MuseIQ on two phones

The core problem

Artists and listeners both wanted a closer connection, but every platform they used kept them apart and paid in ways artists couldn't predict.

  1. 01

    Unfair pay

    Many artists struggle to earn fairly from their music.

  2. 02

    Unpredictable income

    Irregular income makes it hard to sustain a career in music.

  3. 03

    Passive listening

    Most music platforms offer little interaction, so artists and listeners stay disconnected.

Business goals

  1. 01

    Fair pay for artists

    Pay artists directly for every validation

  2. 02

    Predictable income

    Monthly payouts artists can plan around

  3. 03

    Active listening

    Turn listeners into backers, not just streamers

  4. 04

    Grow the artist base

    Make joining and earning simple for new artists

Research & strategy

Research & insights.

We spoke with independent artists and regular listeners, and reviewed how existing music platforms paid artists and engaged fans.

Independent musicians playing together
A listener with headphones on his phone
  1. 01

    Artists can't plan their income

    Payments were small, irregular and hard to trace back to listeners.

  2. 02

    Listeners want to help

    Many wanted to support new artists but had no simple, direct way to do it.

  3. 03

    Progress keeps people coming back

    Listeners stayed engaged when they could see their contribution add up.

Design principles

We reframed the brief from "another streaming app" to "how might listening itself become support for an artist?"

  1. One tap to back an artist

    Validating a track is the main action, never buried in a menu.

  2. Make progress visible

    Points, levels and awards show listeners what their support adds up to.

  3. Show artists their audience

    Statistics show who is listening and where, so growth feels real.

Process

How the design evolved.

The work ran in five phases, each building on what the last one found.

  1. 01

    Research

    Reviewed the client's goals and the music apps artists and listeners already used

  2. 02

    User flows

    Mapped discovery, validation and payouts

  3. 03

    Wireframes

    Sketched profiles, validation and the rewards screens in low fidelity

  4. 04

    UI design and prototype

    High-fidelity screens and a clickable prototype

  5. 05

    Design system and handoff

    Shared components and specs for the developers

From wireframes to final design

Early concepts treated validation like a like button. Testing showed listeners didn't understand it paid the artist.

Before · Initial concept
Wireframe sketches

Issues found

  • Validate looked like a like button
  • No sign that validating paid the artist
  • Rewards hidden in settings
After · Final design
Subscription plans with a 30-day trial, next to Discover.

Improvements

  • Large Validate button beside Follow
  • Clear note that each validation pays
  • Points and awards on the profile
Solution

Final solution.

The product turns listening into support, so each decision makes backing an artist easier.

  1. Solution 01

    Make Validate the main action on an artist's page

    On most platforms, supporting an artist is passive and indirect. The artist profile puts a large Validate button beside Follow, so backing an artist is one tap and pays them directly.

    MuseIQ listener and artist profiles, with spirit points, awards and a Validate button
  2. Solution 02

    Reward listeners with points and awards

    Listeners need a reason to keep validating new music. Listener profiles show spirit points, progress to the next level and awards, so contributing feels like progress.

    MuseIQ discover, track and playlist screens
  3. Solution 03

    Show artists who is listening

    Artists need to see their audience grow to stay motivated. An artist statistics page shows where listeners are, by country, alongside subscription details.

    MuseIQ statistics, with top listener locations on a map and subscription details

Key features

Also in the app, alongside the three decisions above.

  1. Subscriptions

    Plans with a 30-day trial that fund artist payouts.

AI

How I used AI.

AI sped up research and content work; every decision was still checked by hand.

  1. Research synthesis

    Clustered interview notes from artists and listeners into themes, then checked them by hand.

  2. Realistic prototype content

    Generated sample artists, tracks and playlists so prototypes felt like a real catalogue.

  3. Where I overruled it

    It suggested a leaderboard ranking listeners. Testing showed it discouraged new listeners, so I used personal levels instead.

Impact

What people said

  • “For the first time I can see who is listening and what it earns me each month.”

    Independent artist

  • “Backing an artist takes one tap, and I can watch my points grow.”

    Listener

  • “The monthly payout makes music feel like a job I can plan around.”

    Artist

Listening that pays the artist

Every validation turned a listener into a backer and gave rising artists an income they could count on.

Reflection

What I learned.

  1. 01

    Gamification only works when the reward is real

    Validations pay the artist, so the points mean something to both sides.

  2. 02

    Income has to be predictable to be trusted

    A monthly payout schedule mattered as much as the amount.

  3. 03

    Explain what an action does at the moment it happens

    One line under Validate fixed more confusion than any onboarding screen.

  4. 04

    Personal progress motivates more than rankings

    Levels kept new listeners engaged where a leaderboard put them off.

What's next

  1. 01

    Live sessions

    Let artists stream live sessions to the listeners who back them

  2. 02

    Fan messaging

    Let artists thank and message their top supporters

  3. 03

    Collaborative playlists

    Let listeners build and share playlists of artists they back

Contact

Let’s work together.

Hiring a design lead, or planning a product that needs one? Email me at or book a call.